Building Better Opportunities Programme Business Administrator Apprentice

WORK LOCATION:  Gainsborough
HOURS OF WORK:  30 hours per week plus holiday cover
SALARY £:  Apprentice National Minimum Wage
ANNUAL LEAVE:  21 days per annum, plus statutory bank holidays (pro rata)
RESPONSIBLE TO:  Centre Manager

Working on the Building Better Opportunities Programme, the successful candidate will be working in a friendly and fast paced office environment, the successful candidate will manage their own workload and provide administrative support to a small team working within the centre. You will have previous experience of administration and customer service with an excellent knowledge of IT systems, particularly Microsoft packages. You must have first-rate communication skills, attention to detail, the ability to communicate effectively with individuals from all backgrounds and understand their needs. You will be an excellent team player, have a good personality and present a professional image at all times in all methods of communication. The need to be organised, able to multi-task, pro-active with excellent time management skills to deliver a high quality of work to meet regular deadlines.

This duties and responsibilities involved in this role will involve:    

  • All aspects of administration in relation to the Building Better Opportunities Programme including meeting BBO participants, working with BBO paperwork and supporting the completion of the funders’ paperwork.
  • Answering the telephone in a professional and helpful manner, dealing with queries, taking bookings on a computerised system and taking messages.
  • Responsible for co-ordinating the post 
  • Meeting and greeting customers 
  • General administrative duties including: filing, photocopying and contacting learners, all to an excellent standard.
  • Typing correspondence by e-mail and letter
  • Entering confidential data onto internal systems with a high level of accuracy and speed
  • Maintaining a complex filing system
  • Working with various databases to extract and manipulate information
  • Stock control; managing stock levels and reordering as and when appropriate
  • Assisting the team with duties as and when required
  • Provide holiday cover for other staff members
  • Accurate processing of enrolment and registration forms, learner documents using a range of IT systems
  • Data collection and production of reports
  • Providing first class effective administration support to learners
  • Providing administrative support for the centre and other team members
  • To contribute to the continued success and growth of Riverside Training Services Ltd
  • Promoting the services of the company to prospective clients and participating in marketing activities
  • To continue developing your own skills and knowledge by undertaking training as and when required
  • Participate in internal and external meetings as and when required

The following qualifications (or equivalent) are required:

  • GCSE C or above in Maths and English or Equivalent
  • GCSE C or Level 1 in ICT or Equivalent 

To apply, email your CV with a covering letter to:
or post to: Riverside Training Services, First Floor, Britannia House, Marshall's Yard, Beaumont Street, Gainsborough DN21 2NA


  This role is funded by the European Social Fund and Big Lottery Fund.

This role is funded by the European Social Fund and Big Lottery Fund.