This course is perfect if you are thinking of working in retail, customer service or a customer related role. You will learn how to:
- Identify customer service standards and practices
- Deal with complaints and queries
- Identify company standards
COST: Employed £120 / Unemployed £10 deposit*
DURATION: One morning a week for four weeks – ends on Friday 16 March 2018
LOCATION: Riverside Training Services, Marshall's Yard, Gainsborough
* If you are unemployed a £10 deposit will secure your place and is refundable on full completion of the course.